Laundry | Housing and Residence Life, U.Va.

Caring for Your Clothes

Whether you are an undergraduate, graduate student, or a member of the staff or staff, laundry facilities are available to you as part of your on-Grounds caparison .
Please see the category below that applies to you for some of the most normally asked questions about laundry. If your question is not answered below, please contact us .

Undergraduates

How do I pay for laundry?

Laundry machines in undergraduate housing areas accept payment using the Speed Queen mobile app, which can be downloaded from the App Store or Google Play .
After downloading the app and creating an bill, you ‘ll add the UVACAV Location Pin, and locate your laundry room to get started .
You can use a accredit card, debit calling card, or your cavalier Advantage account to add funds to your Speed Queen account. A $10 minimum deposit is required. current laundry machine fees are $ 1.75 per washer or dry cycle .
For more about the Speed Queen app, including a video recording library and troubleshooting tips, inflict www.laundrypalooza.com/using-the-app .

How do I report a broken machine?

The laundry facilities offered by Housing & Residence Life are presently contracted to Caldwell & Gregory, Inc. Any machine malfunctions or loss of money should be reported to Caldwell & Gregory :

  • by phone at 800.927.9274 (800.927.WASH), 24 hours a day, 365 days a year
  • by email at [email protected] for a response within 24 hours
  • through the online form at caldwellandgregory.com/service-requests/ for a response within 24 hours
  • by scanning the QR code located on the machine that is not working

How do I request a refund?

The laundry facilities offered by Housing & Residence Life are presently contracted to Caldwell & Gregory, Inc. If you think you were charged twice or need a refund, please report it to Caldwell & Gregory :

  • by phone at 800.927.9274 (800.927.WASH), 24 hours a day, 365 days a year
  • by email at [email protected] for a response within 24 hours
  • through the online form at caldwellandgregory.com/service-requests/ for a response within 24 hours
  • by scanning the QR code located on the machine that is not working

Can I check the status of washers and dryers from my room?

The Speed Queen mobile app, which can be downloaded from the App Store or Google Play, allows undergraduate housing residents to :

  • view machine availability
  • see remaining cycle times
  • receive notifications

When is the best time to do laundry?

broadly, mornings and early afternoons are good times to do laundry ! If habit times are staggered, you will normally have no difficulty finding available machines. You can help keep machines release by promptly removing your invest when your load has finished. The time for a washer load to finish varies based on the cycle you choose, and there is a time display on all machines that tells you how long the motorbike will run. A dry load normally takes about an hour .

How do I wash my clothes?

alone load front-loading washers to half-full, and double check your fabric labels for recommend water system temperature settings .
Add no more than 1/4 cup of melted detergent to the washer tub. only use high-efficiency ( HE ) detergent. detergent pods/packs go into the washer drum before you add your clothes. Do not put pods in the detergent draftsman ! For liquid fabric softener, please consult to the directions on the bottle .
Select your coveted laundry settings. For an explanation of washer settings, visit www.laundrypalooza.com/cycle .
Make payment, if required, and push the START button to begin washing .
The washer door will lock about 30 seconds after the cycle starts, and will unlock about 30 second after the cycle is finished. Please leave the washer doorway assailable adter consumption to allow the department of the interior to dry .
For a washer instructions video, visit www.laundrypalooza.com/frontloadwashers .

What type of detergent should I use?

alone use high-efficiency ( HE ) detergent. Add no more than 1/4 cup of liquid detergent to the washer tub. detergent pods/packs go into the washer drum before you add your clothes. Do not put pods in the detergent draftsman !

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For liquid framework softener, please denote to the directions on the bottle .

How do I dry my clothes?

Check the radio link trickle before using the dry. A full lint ambush is a open fire hazard. A clean lint trap speeds up dry time .
Double-check dress labels for commend heat temperature settings. athletic invest must be dried on low heat, or it may melt ! air-dry bras per manufacturer instructions .
Do not overload the machine. One washer load = one dry cargo. In addition, only use one ( 1 ) dry sheet per load .
Make payment, if required, and push the START button to begin drying .
For a dry instructions video, visit www.laundrypalooza.com/dryer-tips .

Are wash/dry/fold laundry services available?

Yes ! Housing & Residence Life has partnered with approve seller University Cleaners if you are interest in weekly wash, dry, and pen up services. University Cleaners offers à la menu dry houseclean services deoxyadenosine monophosphate well. Please visit universitycleanersva.com/university-of-virginia to learn more .

Graduate Students, Faculty, and Staff

Where are laundry facilities located?

Laundry facilities are located on the basement floors of all apartment buildings in Copeley Hill and Piedmont Apartments .
All laundry must be washed in delegate laundry rooms, not in sinks, bathtubs, or in-apartment wash machines ( which are on the prohibited items number and can result in result of your last out in University housing ). The only exceptions are caparison units where the laundry car is furnished by Housing & Residence Life .

Do I need to pay for laundry?

Machines in graduate and faculty/staff house areas accept only “ clean Cash ” laundry cards. These cards are issued to all residents at check-in and must be returned to Housing & Residence Life when residents move out .
An allotment of loose laundry burden is included as part of your monthly rent. fresh amounts do not carry forward to the adjacent calendar month. The issue of free loads is dependent on the number of occupants on your housing agreement :

  • Single residents are given a green card that has an allotment of $31.50 per month. This amount allows for 9 loads monthly (9 wash and 9 dry loads, or any combination up to 18 loads).
  • Families are given a red card that has an allotment of $49 per month. This amount allows for 14 loads per month (14 wash and 14 dry loads, or any combination up to 28 loads).

After the first day of the month, residents are required to “ charge ” the Clean Cash tease in order to receive the monthly allowance. Cards must be reloaded at any of the “ Reload My Card ” machines in the adopt locations :

  • 448 Seymour Road
  • 547 Seymour Road
  • 278 Peyton Court
  • 422 Farrish Circle
  • 117 Mimosa Way

What if I need to do laundry after I’ve used up my allotment for the month?

If you require more loads than the laundry allotment will cover, you can come to the Housing & Residence Life offices in Gibbons House during regular business hours to purchase extra loads. Housing & Residence Life is open 8:00 ante meridiem to 5:00 post meridiem, Monday – Friday ( except University holidays ) .

What should I do if I lose my Clean Cash card?

If you lose your menu, please report the loss to house @ virginia.edu. Our agency will de-activate the lost card and make arrangements for you to pick up a substitute calling card at Gibbons House. For single-resident ( green ) laundry cards, the substitution cost is $ 41.50. For family ( loss ) laundry cards, the successor price is $ 59. The replacement monetary value will be billed in the same room as your monthly economic rent.

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How do I report a broken machine?

The laundry facilities offered by Housing & Residence Life are presently contracted to Caldwell & Gregory, Inc. Any machine malfunctions or loss of money should be reported to Caldwell & Gregory, Inc. at 800.927.9274 ( 800.927.WASH ). This count is besides posted in the laundry rooms. You can besides report issues to service @ caldwellandgregory.com .

When is the best time to do laundry?

broadly, mornings and early afternoons are beneficial times to do laundry ! If consumption times are staggered, you will normally have no difficulty finding available machines. You can help keep machines release by promptly removing your invest when your load has finished. The clock time for a washer load to finish varies based on the cycle you choose, and there is a meter display on all machines that tells you how long the cycle will run. A dry load normally takes about an hour .

What type of detergent should I use?

We recommend you use H-E ( high-efficiency ) detergent. Liquid detergent pods/packs typically contain H-E detergent — just make surely you put pods or packs in the washer tub, not the drawer .

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