Steps in Finding Missing Funds

Before we go any promote you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device.
Trust Wallet is basically just a bridge to multiple blockchains. technically, there is no funds stored on your wallet. The app holds the winder that allow you to connect to the net, check your libra and make transactions.

Follow the steps closely as this would be helpful in fixing your trouble :
Step 1. Is the Coin/Token Supported?
The app is able to support more than 40 blockchains and 160k+ assets. Unsupported coins/tokens will not show up on the wallet and there is a opportunity that they can not be recovered. Please be careful when sending your crypto.
If the mint or token is supported, you can try to manually add it. Please follow this guide : You can besides add a Custom Token for some supported blockchains like ERC20, TT20, WAN20 etc. last, some tokens might not show up by rights if their token logo is not even added to our database.
Step 2. Confirm Balance of an Address
It is a must to check if the addresses on your wallet actually hold some crypto. The best way to confirm your balance wheel is to browse their respective blockchain explorers. If you have a record of a transaction or better so far, the addresses of your crypto holdings, this will useful in tracking your assets.
One case is with Ethereum ( ETH ), you can go to https : //etherscan.io/ and search for your address. This will show you the proportion a well as the transactions that is associated with it.
If balances are showing on the blockchain internet explorer, then it is o to proceed to the future step.

Important:

If there is nothing showing on the wallet, here are the probable causes :

1. This is a wholly different wallet, make sure you are opening the right one .

2. You have restored the wrong convalescence phrases. Every recovery phrase has its own alone Multi-Coin wallet addresses. You need to find the compensate typeset of words to recover your wallet. We do not have a record of these recovery phrases .

3. Your wallet has been compromised. person has gained access to your convalescence phrases and stolen your funds. There is nothing we can do at this point .

Step 3. Check Your Internet Connection and VPN Usage
As constantly, in order for the app to work, you need to be on-line. Try opening a Browser or opening another app that connects to the internet. Switch off/on your Mobile Data, try to reconnect to a unlike WiFi Hotspot. If there is a connection trouble then you would need to check this further on either your device settings or Internet supplier.
In some cases, your association gets blocked when you are on a state that prevents accessing Crypto related sites or app. Some users besides want extra privacy, using VPN is one means to add this layer of security. This can besides affect the performance of the app, be wary of restrictions and bide by them. Try to enable/disable your VPN app and see if the balance issue is affected.
Step 4. Reimport your Wallet
Before proceeding, you need to make surely that you backup your wallet. The process involves removing the wallet and restoring it back. Make sure to follow the steps closely. hypertext transfer protocol : //community.trustwallet.com/t/how-to-re-import-your-wallet/564

Step 5: Test Another Device (Optional)
To better isolate the write out, using another device is another manner of doing sol. If you have a spare phone or tablet, install the app and screen. The result of this test is beneficial for our devs, if it comes to a point that a tag has to be submitted .

source : https://ontopwiki.com
Category custom BY HOANGLM with new data procedure : Finance