Happier hunting starts with eBay Refurbished.

What makes an item eBay Refurbished?

All products in the eBay Refurbished plan follow a rigorous set of item and seller standards. Certified Refurbished is the crown tier of our conditions and includes a biennial guarantee serviced by Allstate. ​Excellent, very good and good item conditions offer a spectrum of value and include a annual guarantee serviced by Allstate .

What is the difference between eBay Refurbished and Used?

eBay Refurbished items are from quality-vetted sellers who adhere to our hard-and-fast grade and service criteria. Used items may have some signs of cosmetic wear, but it is in full operational and functions as intended. This item may be a floor mannequin or memory come back that was used. To review the full Item Condition definitions click here .

What if I’m not happy with my eBay Refurbished purchase?

You have 30 days to return an eBay Refurbished token. To learn more about eBay ’ s hassle-free returns, suction stop here. eBay refurbish items are besides backed by eBay ’ s Money Back Guarantee. Click here to learn more .

Do I need to register my Allstate-backed warranty provided by eBay?

Your guarantee is mechanically registered with Allstate at the time of purchase. The guarantee is included with the purchase of an eBay Refurbished detail and you will receive a separate e-mail with details of your guarantee.

What if I didn’t receive a confirmation email from eBay with my warranty details?

The eBay Refurbished badge can act as validation of guarantee when paired with a acknowledge. If you need to file a call, touch Allstate directly and be prepared with the watch : detail reception, including ordain number, order confirmation electronic mail showing the eBay Refurbished badge, and a radio link to the original list .

Do I need to purchase an eBay Refurbished warranty?

It is not possible to purchase this guarantee as it is included at no extra price with the purchase of an eBay Refurbished item. To get an eBay Refurbished guarantee you must purchase an eligible eBay Refurbished item.

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How long does the eBay Refurbished warranty coverage last?

For Certified Refurbished items, the guarantee coverage will last two years from the go steady of leverage. For Excellent, very good, and Good refurbished items, the guarantee coverage will survive one year from the go steady of purchase. Allstate will service all guarantee claims on behalf of the eBay seller.

What personal data is being shared with Allstate?

In ordain to create a seamless guarantee experience, some personal data, including your diagnose, address & e-mail, is shared with Allstate. This is done so that Allstate can register your guarantee coverage on your behalf starting on the date of buy .

What is not covered by the eBay Refurbished warranty?
  • Products not purchased in the United States
  • Products purchased for commercial use
  • Any defects or damages caused by accessories, replacement parts, or repair service other than those that have been authorized by Warrantor
  • Accidental and intentional damage
  • Normal wear and tear, corrosion, rust, stain, age, or products damaged due to any improper or discouraged use, mishandling, negligence, excessive wear and tear
  • Products where the product number model or serial number has been removed, replaced, altered, or rendered illegible
  • Products that have been damaged as a result of having been altered, modified and repaired in any way not expressly authorized in the instruction manual provided by Warrantor
  • Cosmetic damage
  • Products that have been damaged directly or indirectly from the use of a third-party product
  • Products damaged as a result of acts of nature
  • Products damaged as a result of connection to irregular current or voltage sources, or use on electric, current, or voltage other than that marked on the product, or any instruction book
  • Products without a valid proof of purchase
How do I file an eBay Refurbished warranty claim?

You can file a claim 24/7 by accessing the “ My Warranties ” section of the Allstate web site, hera. You can besides view and manage your design here. Should you need to file a title within the coverage period, sign in using your e-mail savoir-faire associated with your eBay account and your order details should be available .

What if I have more questions about the eBay Refurbished warranty?

Please suction stop hera to read the full Terms & Conditions of the Warranty Contract, or contact SquareTrade, an Allstate Company, at SquareTrade.com. There are agents available 24/7 and an agent is always felicitous to assist you .

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